Patient Management

Complete patient visibility, instantly

Stop searching across tabs and files. View comprehensive patient records, upcoming appointments, and messaging history in one central dashboard, giving you a complete, up-to-date picture of every patient at a glance.

Every patient detail in a single view.

Manage your entire patient database from a single, intuitive dashboard designed for speed and accuracy. NEO consolidates personal details, clinical notes, booking history, and messaging into one secure profile.

Unified communication logs: Track every SMS and email sent or received, ensuring your whole team stays on the same page.
Comprehensive patient timelines: View every interaction, from the first booking to the latest treatment note, in one central dashboard.
Audit-ready compliance: Rest easy knowing all records are securely stored and meet Australian privacy and health record standards.
Clinical alert indicators: Instantly see critical patient information such as allergies or medical warnings, from saved comments and tags.

The foundation of a practice
management system.

Effective practice management begins with rock-solid patient management. NEO provides the automated tools you need to stay organised and keep your clinic running smoothly every day.

Private and secure

Keep all patient data safe with high-level protection and controlled access. You can trust that your records stay private, confidential, and fully compliant with Australian privacy standards.

Online registration

Send digital forms that patients can complete before their appointment. Capture important details like contact info and medical history automatically so you’re ready before they even arrive.

Secure document storage

Easily upload and store referrals, scans, and documents directly to a patient’s file. NEO keeps your data protected and organised, so you can find exactly what you need when you need it.

Referral tracking

Easily link patients to their GP or specialist. Store all referral letters and doctor details directly in the patient’s profile, making it simple to send progress reports and stay in touch with their care team.

Clinical notes and letters

Create professional notes and letters with ease. Use custom templates and smart tools to write faster, stay consistent, and maintain accurate records for every consultation.

Privacy and access

Protect your patients' most sensitive information by controlling who can view their records. From restricting clinical notes to managing full user access, NEO provides the tools you need to keep patient privacy as the main priority in your practice.

A switch your entire team will love

We'll handle your switch to NEO so your team can log in and get started straight away.

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30-day free trial
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No lock-in contracts
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Free local support and training
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Free unlimited admin users
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Free data migration
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Total data security
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100% Australian hosted