Psychology

The allied health standard, refined for Psychology

Upgrade to a secure platform designed to match the unique privacy needs of your clinic. A modern, clean system that manages your sensitive clinical data with total peace of mind.

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Focus more on clients, less on admin.

We've removed the admin clutter so you can stay fully present with your clients, without breaking focus to chase paperwork. Here's how NEO supports your daily work, day after day.

In-person appointments
and telehealth

Easily manage your in-person and telehealth appointments with automated reminders that work for you throughout the entire NEO platform.

Secure clinical notes

Create secure clinical notes within a platform built to protect Australian health data. Use our pre-loaded templates or easily import your own to get started.

Private client records

Protect every client file and referral within a system built for strict Australian privacy standards. Encrypted and secure access for total peace of mind, no matter where you work.

Straightforward billing
and claiming

Turn appointments into invoices instantly. Process private health, Medicare, or DVA claims directly from the invoice in one logical flow.

Automated appointment reminders

Let NEO handle your SMS and email reminders with flexible timing from hours to weeks in advance. It’s the simplest way to reduce no-shows and keep your calendar full.

Confidential patient portal

Give your clients a secure space to book sessions, pay invoices, and share private notes before or after a consultation. A professional way to stay connected while keeping every interaction completely confidential.

Medicare and DVA integration

Forget about switching between different websites. NEO connects directly to Medicare and DVA for you. Lodge your claims right from the invoice in seconds to get paid faster.

Features for Psychologists that
just make sense.

Discover the smart features that help you finish your notes faster and stay focused on your clients. The easiest way to run a Psychology clinic without the admin headache.

Secure cloud-based access

Enjoy secure access from any device at home or at the clinic with the option to restrict logins to the clinic only. It’s the easiest way to give your team flexibility while keeping your clinical data exactly where it belongs.

User restrictions

Take total control of your clinic’s security by setting exact permission levels for every member of your clinic. With 2FA included, you get a powerful extra layer of protection to ensure your data stays private.

Customisable intake forms

Send digital intake forms to patients before their first visit to save time on admin. A seamless way to collect important info before they even walk through the door.

Clear reports and analytics

See exactly how your business is doing with simple reports on your finances and daily operations. Get the clear answers you need to grow your clinic without the stress.

Organised patient records

Keep all your patient data organised and secure in one secure spot. Access history and claims in seconds so you can focus on your patients with total confidence.

Auto-save clinical notes and letters

Never lose a clinical note or letter again with NEO’s reliable autosave feature. Total peace of mind knowing your work is saved automatically as you type.

Learn more

Frequently asked questions
from psychologists.

Can I move my existing patient data into NEO?

Yes, we make it easy to securely import your current patient records and clinical history from your old system. You won’t lose a thing during the move.

Is my data safe and compliant with Australian standards?

Yes. Built in Australia, NEO strictly follows all Australian privacy requirements to keep your data safe and your clinic fully compliant. It’s total peace of mind for you and your patients.

Do I have to pay extra for more clinic locations?

No, you can manage unlimited clinic sites under one single subscription. It’s the most affordable way to grow your business without extra fees.

Is the Medicare and DVA claiming really direct?

Yes, NEO is directly integrated, meaning you can lodge claims the moment a session ends without ever logging into an external website.

How do you provide support if I need help?

Reach out to our team via phone or email for direct support from our Sydney and Melbourne offices. It’s the fastest way to get expert help with your technical setup or claiming questions from people who truly understand the Australian healthcare landscape.

A switch your entire team will love

We'll handle your switch to NEO so your team can log in and get started straight away.

Start free trial

30-day free trial

No lock-in contracts

Free local support and training

Free unlimited admin users

Free data migration

Total data security

100% Australian hosted

The allied health standard, refined for Psychology

Focus more on clients, less on admin.

Features for Psychologists thatjust make sense.

Frequently asked questions from psychologists.

A switch your entire team will love

Features for Psychologists that
just make sense.

Frequently asked questions
from psychologists.